Up Your Emotional Intelligence

Emotional intelligence is probably a term you’ve heard thrown around. But what does it mean? And how can it help you become a better leader?

An awareness of emotions, and the influences that cause these emotions and the ability to manage appropriately, is what makes up emotional intelligence. Most people aren’t on an even keel all the time. But positive and negative emotions in the workplace can be both friend and foe to productivity. Increased emotional intelligence lays the groundwork to aptly influence emotional drivers—for you and your employees.

Start with:

·        Self-control: Thoughtfully regulate reactions as you experience emotionally charged situations. Identify triggers and develop strategies to manage self-control to ensure your reactions don’t hinder productivity or put relationships at risk.

·        Empathy: Your employees are human, and they experience a range of emotions daily. How you manage any given situation defines the outcome. Listening and appreciating different perspectives are simple, but powerful, tactics.

When you begin to understand the connection between emotion and action, your emotional smarts increase, along with your ability to be an effective day-to-day leader.

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