When you apply for things
like cable or satellite TV, mobile phone service, or internet service, the
company might review your credit report. They can use the information in your
credit report to give you less favorable terms, meaning they can charge you
more for the service than someone with a better credit history. That’s called
risk-based pricing. The law says it’s OK as long as the company lets you know
about it by sending you a Risk-Based Pricing Notice.
The FTC
says Sprint violated the law because it imposed a monthly fee of $7.99 on
customers with a lower credit score and failed to tell them about the negative
information in their credit report, as required by law. Sprint has agreed to
pay $2.95 million to settle the charges.
A Risk-Based Pricing Notice
tells you three important things.
1. The less favorable credit
terms you received are based on information in your credit report.
2. You can get a free copy of
your credit report.
3. You have a right to dispute
mistakes in your credit report.
If you get a Risk-Based
Pricing Notice, order a free copy of your credit report and review it. If your
credit report contains incorrect information, you can dispute those mistakes.
Take these steps:
1. Send the credit reporting
company a dispute letter. Here’s a sample you
can use.
2. Send the information
provider—the company that provided the information about you to the credit
reporting company—a dispute letter. Here’s another handy sample letter.
Here’s
another tip: The next time you get your bill, review it to see if there are
unauthorized charges. Contact the company about any fees you have questions
about. If you can’t resolve the issue, report it to the Federal
Trade Commission.
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