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Tuesday, March 31, 2015
Tax Quote of the Day
Next to being shot at and missed, nothing is quite as satisfying as an income tax refund. –F. J. Raymond
Cloud Computing’s Silver Lining
Haters of technology and technophobes, listen up! The
forecast calls for an even bigger wave of cloud computing to hit, so ditch the
negativity and take another gander at why this storage option may be an
effective tool for your business.
Automation: With a plethora of tools,
everything from accounting to inventory can be reengineered to run more
efficiently through the cloud.
Efficiency: IT worries are—almost—a
thing of the past. Updates, upgrades, you name it, someone else is worrying
about it.
Cost: Manage, maintain and
share data with flexible plans and variable costs you can change as needed, a
mammoth IT infrastructure is not necessary.
Collaboration: With Internet access,
everything you and your team need to work can be accessed from anywhere at any
time.
Disasters: When things go awry and
your desktop dies or your laptop is lost a safety net hovers just above in the
cloud.
And if that wasn’t enough, a recent Intuit study found that by 2020, nearly 80 percent
of businesses will operate using more cloud capabilities, giving them a leg up
in efficiency.
Monday, March 30, 2015
Social Responsibility? Yes, Please!
Did you know that American consumers are more likely to trust and be loyal to companies that support
corporate social responsibility (CSR)? So, if you think CSR is just for big
corporations, think again. It's not. And small businesses can not only benefit,
but the potential collective impact is enormous.
But
what exactly is CSR, anyway? The term has varying definitions, but essentially
means the self-regulation of a company's actions that impact the environment,
consumers, employees and community. You most likely already have socially
responsible practices, such as recyclable elements in your products or the use
of locally-sourced materials or contractors, or waste management and energy
consumption protocols. So, it's probably a matter of defining and tracking—as
well as identifying additional opportunities.
Don't
make it a daunting task.
- Focus on your
business and industry, product or service, and possible impacts, as well
as particular causes that matter to you or your community.
- As a small
business, don't get caught up in thinking big. Starting a company recycling
program, for example, counts.
- Get staff
involved and partner with another community organization to volunteer
locally.
Implementing
and tracking a CSR policy presents opportunities to inject values into
practices that can be woven into your company story—positioning your brand
positively in the eyes of the growing number of socially conscious consumers
and potential partners.
An Invoice Today Gets the Doctor to Pay
Do you work at a doctor’s office? A nonprofit? How
about a church, retirement home, or small business? Then you might be
interested to hear that the FTC has stopped some scammers targeting businesses
and organizations like yours.
Here’s how the schemes worked, according to the FTC:
Businesses with names like “American Yellow Group,” “American Yellow
Corporation,” or “Medical Yellow Directories” would send bills with the
well-known “walking fingers” logo to small businesses and nonprofits all over
the U.S. The charges — several hundred dollars’ worth — were for supposed
listings in business directories.
The invoices were fake, but the scammers included
details — like the name of someone from the targeted organization and a visual
of how the listing would appear — to make people believe their employer had
already agreed to buy a listing. And the U.S. mailing address for payments simply
forwarded checks to Canada, where the scammers were based.
So what if you just ignored the invoices? You’d get
more outrageous charges for thousands of dollars, and statements like
“COLLECTION WARNING” and “LAST CHANCE TO PROTECT YOUR CREDIT SCORE IN GOOD
STANDING!!!” Still not paying? Then you’d get dunning notices from the company,
now posing as a debt collector.
Here’s what to know to help protect your
organization:
1. Tell your employer
and coworkers. You can send them a link to this blog post and this
article, which talks about several small business scams.
2. Inspect invoices. Larger companies usually have a purchasing department. But even in
small businesses, it's wise to designate a point person for office supplies,
directory listings, subscriptions, and other things you buy periodically. Tell
your staff that all purchasing calls should go through that person and keep a
central file of your usual suppliers.
3. Verify. Check a company out for free at bbb.org, and read the BBB’s
report on them. Also try doing an online search using the company name and
words like “complaint” or “scam.”
4. File a complaint. If you’re getting bogus bills, file a complaint with the FTC at ftc.gov/complaint and
with the BBB. If the scheme involved the U.S. mail, submit a Mail Fraud
Complaint Form to the U.S. Postal Inspection Service. You also can alert your
state Attorney General.
This article originally appeared on FTC.GOV, by Amy Hebert, Consumer
Education Specialist, FTC
Softer Side of Customer Service
It should come as no surprise that consumers make
the bulk of their purchasing decisions based on emotion vs. any kind of
rational calculation—and more emotionally engaged customers will probably
recommend a company, product or service more often. This doesn't
necessarily mean you have to pull at the heart strings through your marketing
(although it wouldn't hurt), but rather identify impactful ways to make
meaningful connections. And small businesses have the size and agility to do
this well.
A
good place to start is a thorough review of your customer service—online and
offline. By viewing your procedures, processes and general contact from a
customer's point of view, you can make simple changes that enable the
development of a much stronger bond. Consider every touchpoint as part of their
experience, and think about how that experience might be improved.
- Are you
missing opportunities to develop a common bond?
- Is your staff
empowered to provide service on an individual basis?
- Does your
staff use humor, compassion and empathy?
- Are you
really listening and acting on customer feedback—before, during and after
a touchpoint? (This includes online and automated interactions.)
Without
a significant connection to your business, customers could be easily swayed by
any number of marketing maneuvers from competitors, large and small. Take time
to look at the human side of service, and unearth opportunities to make the
most of customer contact.
Your Tax Refund and Offsets to Pay Your Unpaid Debts
If
you can’t pay your taxes in full, the IRS will work with you. But you should
know that back taxes or certain past due debts can reduce your federal tax
refund. The Treasury Offset Program can use all or part of your federal refund
to settle certain unpaid federal or state debts. Here are five facts to know
about tax refund offsets.
1.
Bureau
of the Fiscal Service. The
Department of Treasury’s Bureau of the Fiscal Service, or BFS, runs the
Treasury Offset Program.
2.
Offsets
to Pay Certain Debts. Past
due federal tax debt may reduce your tax refund. The BFS may also use part or
all of your tax refund to pay certain other debts such as:
·
Past-due child and
parent support.
·
Federal agency
non-tax debts, such as a delinquent student loan.
·
State income tax
obligations.
·
Certain
unemployment compensation debts owed to a state.
3.
Notified
by Mail. The BFS will mail
you a notice if it offsets any part of your refund to pay your debt. The notice
will list the original refund and offset amount. It will also include the
agency that received the offset payment. It will also give their contact
information.
4.
How
to Dispute Offset. If
you wish to dispute the offset, you should contact the agency that received the
offset payment. Do not contact the IRS.
5.
Injured
Spouse Allocation. You
may be entitled to part or all of the offset if you filed a joint tax return
with your spouse. This rule applies if your spouse is solely responsible for
the debt. To get your part of the refund, file Form 8379, Injured Spouse
Allocation. You can view, download or print tax forms on IRS.gov/forms at
any time.
Health Care Law: Refund Offsets and the Individual Shared
Responsibility Payment
The law prohibits the IRS from using liens or levies to collect any individual shared responsibility payment. However, if you owe a shared responsibility payment, the IRS may offset that liability against any tax refund that may be due to you.
If
you found this Tax Tip helpful, please share it through your social media
platforms. A great way to get tax information is to use IRS Social Media.
You can also subscribe to IRS Tax Tips or any of our e-news
subscriptions.
Friday, March 27, 2015
Scammers play name game and get caught
Imitation
may be the sincerest form of flattery, but sometimes it’s illegal. Just ask the
people behind First Time Credit Solutions, who promoted their business as “FTC
Credit Solutions” until the real Federal Trade Commission shut them down. The
group claimed their credit repair firm was licensed by the FTC, and allegedly
took thousands of dollars from people after promising to delete negative, but
accurate, information from their credit reports. In fact, the operation wasn’t
licensed by the FTC — no credit repair service is — and didn’t get
true, negative information removed from credit reports, because that’s against
the law. The FTC is working to permanently ban the operators from offering
credit repair.
FTC
Credit advertised nationwide — online, in print and on radio and social media. According
to the FTC, the company preyed mostly on lower-income Spanish-speaking people
who wanted to modify heavy debts or improve low credit scores. It took illegal
advance payments of about $2,000 per person. The FTC said the company mis-used
the Commission name and an altered Commission seal, and boasted that its
connection to the FTC allowed it to lawfully “delete” true information about
late payments, defaults, even bankruptcies. In the end, all it did was draft
dispute letters full of false information for people to send the credit
reporting companies, the FTC said.
You
can improve your credit, with time and effort. You don’t have to use a credit
repair company; you can do it yourself or with a credit counselor. It doesn’t
cost anything to dispute mistakes or outdated items on your credit report. Some
accurate negative information will stay on your report for a time, and there’s
nothing you can do to make it go away sooner. Most accurate negative
information stays on your report for several years. Bankruptcy information
usually stays for seven to 10 years.
This article
originally appeared on FTC.GOV, by Bridget Small
Avoid These Common Tax Mistakes
Nobody’s
perfect. Mistakes happen. But if you make a mistake on your tax return, it will
likely take the IRS longer to process it. That could delay your refund. The
best way to avoid errors is to use IRS e-file. Paper filers are about 20
times more likely to make a mistake than e-filers. IRS e-file is the most
accurate way to file your tax return.
Here are eight common tax-filing errors to avoid:
Here are eight common tax-filing errors to avoid:
1.
Wrong
or missing Social Security numbers.
Be sure you enter all SSNs on your tax return exactly as they are on the Social
Security cards.
2.
Wrong
names. Be sure you
spell the names of everyone on your tax return exactly as they are on their
Social Security cards.
3.
Filing
status errors. Some people
use the wrong filing status, such as Head of Household instead of Single. The Interactive
Tax Assistant on IRS.gov can help you choose the right status. If you
e-file, the tax software helps you choose.
4.
Math
mistakes.
Double-check your math. For example, be careful when you add or subtract or
figure items on a form or worksheet. Tax preparation software does all the math
for e-filers.
5.
Errors
in figuring credits or deductions.
Many filers make mistakes figuring their Earned Income Tax Credit, Child
and Dependent Care Credit, and the standard deduction. If you’re not e-filing,
follow the instructions carefully when figuring credits and deductions. For
example, if you’re age 65 or older or blind, be sure you claim the correct,
higher standard deduction.
6.
Wrong
bank account numbers. You should
choose to get your refund by direct deposit. Be sure to use the right routing
and account numbers on your return. The fastest and safest way to get your tax
refund is to combine e-file with direct deposit.
7.
Forms
not signed. An unsigned
tax return is like an unsigned check – it’s not valid. Both spouses must sign a
joint return.
8. Electronic filing PIN errors. When you e-file, you sign your
return electronically with a Personal Identification Number. If you know last
year’s e-file PIN, you can use that. If you don’t know it, enter the Adjusted
Gross Income from the 2013 tax return that you originally filed with the IRS.
Do not use the AGI amount from an amended return or a return that the IRS
corrected.
Wednesday, March 25, 2015
Co-Working Reaps Rewards
While it may be trendy, co-working is not just a
trend—it's here to stay. If you currently run your business out of a home
office, you know the pros and cons of working independently. Co-working offers
not only social and professional engagement, but as this niche market expands
and spaces become more specialized, it also provides opportunities for sharing
equipment, technology and other nice-to-haves that many small business owners
otherwise couldn't afford.
Is it for you? Ask yourself a few questions:
1. What's your work style? If you function better in quiet and privacy, you
may find the shared nature of co-working space distracting. If you're a
collaborator, co-working is likely right for you.
2. Can your business benefit from new ideas, networking opportunities and
random new relationships? Those with co-working experience laud interaction and
a feeling of community as top benefits.
3. How important are convenience and professionalism? Most co-working spaces
are plug and play, and all offer a more appropriate client meeting environment
than your living room.
4. Does your work day stretch from 5 p.m., to 6 p.m., to 7 p.m. and beyond?
Co-working space can help you bring more balance, and separate your work and
home lives.
Rolling out of bed and making a 60-second commute to
the coffee maker and on to your home office is convenient, but it's not always
productive and could be limiting growth of your business. It might be time to
consider your options.
Stop the Bleeding with Employee Turnover
Any way you look at it, employee turnover is costly. From recruiting to
lost productivity, you should aim to hire and retain. Unfortunately, it's not
always as easy as it sounds. Whether you're currently experiencing high
turnover or you have a good retention track record, pinpointing trends can help
isolate causes and improve best practices.
For example, you
might find age as a contributing factor. Are you seeing younger employees leave
at a faster rate than mature staff? Probably. According to the Bureau of
Labor Statistics, the median tenure of workers ages 55 to 64 is just
over 10 years—three times that of workers ages 25 to 34 years.
Tips for retaining millennials:
Tips for retaining millennials:
- Company
culture matters all around, but investing in activities to foster
meaningful emotional connections will affect whether or not employees like
to come to work.
- Don't skimp
on training. The first few weeks are critical to establish rapport, create
trust and start building skills. Many studies show that a large percentage
of employees are still looking for jobs during this honey moon period, so
it's up to you to keep them focused and fulfilled.
- Younger
employees feel pressure to advance their career. Encourage consistent
development, establish mentor programs (or mentor them yourself), promote
from within and develop career tracks.
Regardless of the
composition of your employee pool, getting ahead of turnover is a smart
investment of time and resources.
Is your credit report right?
You’ve tackled the taxes, made your list of spring cleaning projects, and maybe you’ve even started thinking about what you might plant now that the snow is melting. But I have one more spring project for you: checking your credit report. It’s good for your financial health, and it’s free.
You might be surprised at what’s in
your credit report: details about your loans or credit — from home loans to
store credit cards — and whether you’re behind on any bills. It also shows
whether you’ve been sued or arrested, or have filed for bankruptcy. The three
nationwide credit reporting companies sell information from your report to
lenders, employers and other businesses that consider your applications for
credit, work or renting a home. So, if you’re planning to buy a car, get a
loan, or apply for a job, it’s time to see what’s in your report.
Under federal law,
you’re entitled to one free copy of your report from each of the three
credit reporting company every 12 months. Go to annualcreditreport.com to
order. When you order is up to you — order all three at once, or request one
report every few months. Financial advisors say spreading your requests over a
12-month period is one way to monitor what’s in your reports and possibly spot
problems.
Your Source for a Truly
Free Credit Report? AnnualCreditReport.com
Once you have your
report, read it over to see if it’s correct. If you notice something that
doesn’t look right, contact the credit reporting company and the business that
provided the information. Checking your report also can help you guard against
identity theft. Visit ftc.gov/idtheft if you spot accounts that aren't yours.
This article originally appeared on
FTC.GOV, by Bridget Small
Six Tips You Should Know about Employee Business Expenses
If
you paid for work-related expenses out of your own pocket, you may be able to
deduct those costs. In most cases, you claim allowable expenses on Schedule A,
Itemized Deductions. Here are six tax tips that you should know about this
deduction.
1.
Ordinary
and Necessary. You can
only deduct unreimbursed expenses that are ordinary and necessary to your work
as an employee. An ordinary expense is one that is common and accepted in your
industry. A necessary expense is one that is appropriate and helpful to your
business.
2. Expense Examples. Some costs that you may be able
to deduct include:
·
Required work
clothes or uniforms that are not appropriate for everyday use.
·
Supplies and tools
you use on the job.
·
Business use of
your car.
·
Business meals and
entertainment.
·
Business travel
away from home.
·
Business use of
your home.
·
Work-related
education.
This list is not all-inclusive. Special rules apply if your employer reimbursed you for your expenses. To learn more, check out Publication 529, Miscellaneous Deductions. You should also refer to Publication 463, Travel, Entertainment, Gift, and Car Expenses.
3.
Forms
to Use. In most
cases you report your expenses on Form 2106 or Form 2106-EZ.
After you figure your allowable expenses, you then list the total on Schedule A as
a miscellaneous deduction. You can deduct the amount that is more than two
percent of your adjusted gross income.
4.
Educator
Expenses. If you are
a K through 12 teacher or educator, you may be able to deduct up to $250 of
certain expenses you paid for in 2014. These may include books, supplies,
equipment, and other materials used in the classroom. You claim this deduction
as an adjustment on your tax return, rather than as an itemized deduction. This
deduction had expired at the end of 2013. A recent tax law extended it for one
year, through Dec. 31, 2014. For more on this topic see Publication 529.
5.
Keep
Records. You must
keep records to prove the expenses you deduct. For what records to keep, see Publication
17, Your Federal Income Tax.
6. IRS Free File. Most people qualify to use free,
brand-name software to prepare and e-file their federal tax returns. IRS
Free File is the easiest way to file. These rules can be complex, and Free
File software will help you determine if you can deduct your expenses. It will
do the math, fill out the forms and e-file your return – all for free. Check
your other e-file options if you can’t use Free File.
Visit IRS.gov/forms to
view, download or print IRS tax products anytime.
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